Last updated: May 12, 2026
If you're not satisfied with your Reclaimed purchase, you may request a full refund within 30 days of your order date. No restrictive qualifiers — change of mind is enough.
Reclaimed is operated by Kendra Lee (sole proprietor, Canada) as the merchant of record for all orders. Card processing and tax calculation are handled securely by Stripe.
Refunds are returned to the original payment method, typically within 5–10 business days depending on your bank.
You may cancel a subscription at any time from Settings → Billing. By default, cancellations take effect at the end of the current billing period so you keep access to what you've already paid for. The 30-day guarantee applies to your most recent charge.
After 30 days we evaluate refund requests case-by-case in good faith. Reach out at support@reclaimyourname.life and we'll do what we can.